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Monthly service packages
Home Safeguard monthly monitored service packages
The services below are a few from our range. More can be found in our store.
CONFIDENCE
£26.48*/Monthly
One-time programming charge: £35
First Month payment: £61.48*
Installation visit: only £15
_______________________
(followed by £26.48*/month thereafter)
INCLUDES:
Home Care Hub
Pendant(s)
ASSURED
£34.72*/Monthly
One-time programming charge: £35
First Month payment: 69.72*
Installation visit: only £15
_____________________
(followed by £34.72*/month thereafter)
INCLUDES:
Home Care Hub
Fall Detector
(automatic-doesn't need pressing)
CUSTOM
custom from
£ 49.00* /Monthly
Our skilled team are on hand to advise on the best fit service, meeting your personal needs & circumstances.
This may include care giver visits from one of our partners.
All you need to do is click the call-back button below.
* This price excludes VAT. You are eligible if you have any long-term medical condition which is not going to get better. Examples include arthritis, diabetes, hearing loss, dementia, COPD, and many more.
Please read our terms and conditions HERE
You can download the HSG information sheet below.
High Quality Monitored Equipment
You can find a detailed description as well as all information about our products in the list below.
The Lifeline Vi/Vi+ is Tunstall’s home unit, and is the most technically advanced, flexible and simple to use telecare platform we’ve ever made. Building upon our legacy of over 50 years of research, development and innovation, the Lifeline Vi sets a new benchmark in the development of telecare solutions.
The Lifeline Vi provides a hub for telecare in the home, compatible with a wide range of sensors which can be chosen according to the needs of the user.
We’ve also developed the Lifeline Vi+, an enriched version of Lifeline Vi for customers who require ultimate functionality and flexibility.
Features
- Integral ambient temperature sensor
- Automated regular pendant test reminder
- 75% more efficient power adaptor
- Improved battery back-up
- Improved virtual sensor management
- Flexible voice recordings
- Enhanced reminders
- Portable installer keypad/ID card
- Table stand/wall mount options
Benefits
- 24 hour monitoring and support - round the clock reassurance to support independent living
- Multiple management options - with event-based reminders, recorded messaging, customised alerts and alarm response options available to
help manage care and support - Safety and security - with a range of sensors to monitor events in the home environment, inactivity or intruders
- Reliable reassurance - using patented STMF technology* Tunstall facilitates reliable communication to a PNC monitoring centre* over GSM and NGN networks
- Simple installation and configuration - with a portable installer keypad to enable straightforward programming on site
What is it?
A wireless optical smoke detector for the home with two alarms - one local and one to the 24 hour monitoring centre - offering peace of mind and support.
Who is it for?
The smoke detector is suitable for anyone living independently that could be at risk in their home and requires an added level of support and reassurance.
How does it work?
The smoke detector is easily installed onto the ceiling of selected rooms within the home. On detecting smoke, two alarms are activated. An audible alarm sounds within the property and another alarm signal is automatically sent to the Lifeline or other Tunstall telecare enabled system. This immediately raises a call to the 24 hour monitoring centre where an experienced operator will alert the emergency services. Because the process is automatic and immediate, the risk to life and property are reduced.
The Vibby is a sleek, contemporary and technologically advanced fall detector which can be worn on the wrist or around the neck. It will automatically raise an alert if it senses the user has fallen, and also enables the wearer to easily call for help manually.
The Vibby can give confidence to anyone who is at risk of falling, such as people with limited mobility, older people and people with long-term conditions such as epilepsy, diabetes and Parkinson’s disease.
Features
- Automatic fall detection alert
- Additional manual trigger to raise fall alert
- Vibration and LED light confirmation
- Easily cancelled alerts to minimise false alarms
- Waterproof and shock resistant wearable device
- Hypoallergenic plastic
- Replaceable battery and auto low battery reporting
- Compatible with all Tunstall 869MHz systems
- Plug and play registration and configuration App
- 50m range from hub
Benefits
Vibby uses advanced technology to provide a range
of benefits to increase wellbeing:
- Peace of mind for individuals, family members and carers
- Added confidence for people living independently
- Quicker response times to attend to serious falls
- False alarms reduced with automatic cancellation if the wearer gets up within 20 seconds
- Contact and support with monitoring centre and carers
The property exit sensor is designed to monitor the safety of people with cognitive impairments who may be prone to leaving their homes for extended periods at inappropriate times of the day or night, putting themselves at risk
Features and Benefits
- Transmits on the dedicated European 869MHz social alarm frequency for reliable, future proofed operation
- Wireless radio technology for flexibility on installations
- Automatic low battery warning ensuring optimum operation at all times
- Optional lighting control function to turn on an outside light in order to help prevent the risk of falling
- Allows the main carer to override pre-set timings, avoiding unnecessary re-occurring calls to the response centre when visiting a client during times
when the sensor is active - Flexible monitoring times that meet individuals needs
- Automatic alarm function if a door is left open - ensuring user safety at all times
Fixed near the door, this button will provide reassurance in the event of an unexpected caller. It can also be used to summon assistance or verbal prompts can be given via the Lifeline unit. Such incidents will also be automatically recorded and may be used in evidence.
You can decide the format and timing of messages that can be automatically delivered to your relatives or any vulnerable residents.
Timed appropriately, your home hub can remind residents to put on their wristband.
Timed appropriately, your home hub can gently but firmly remind residents to take medication on time.
It's important just to know that there is someone there, ready to talk to you. Isolation can lead to emotional & mental issues. We will make a call via the home hub, to be certain that all is well and take note of any issues.
Our unique check and go service allows you to have the peace of mind that your loved one is up and about ready to face the day ahead.
Using the intelligent programming in the digital home hub, we programme a parameter from 7am-10am (or customisable to your needs), in which your loved one, once up, activates a button on the digital home hub to let the hub know they are up and ok and have 'checked in'. In the event that the home hub does not receive this activation within the set parameter, the home hub initiates a call through to you so you can communicate directly with your loved one to make sure everything is ok. In the event that you are unable to answer the call generated by the home hub, it will automatically fall back to our dedicated 24/7 control centre ensuring the call does not go unanswered and to check everything is ok and no assistance is required.
The Tunstall heat alarm is a wireless, indoor sensor which gives early warning of potential fire in the home and raises an alarm to alert help. The heat alarm is easily fitted onto the ceiling and raises an alarm if the temperature rises to 58°C.
Features
- Audible heat detection alarm
- Automatic alerts to a telecare monitoring centre
- Simple test button to raise a testing call via the connected Tunstall home unit
- 10 year (non-replaceable) battery life with low battery warnings – local battery low warning for the user and an automatic low battery alert to the monitoring centre
Benefits
- Reduces devastating effects of fire which can include serious or fatal injuries
- Reduces false alarms caused by smoke detectors
- Reduces damage caused by fire to property and possessions
- Guaranteed quality through the BS5446-2: 2003 British Standards Kitemark standard referenced in building regulations
The motion sensor 869 is a Passive infrared (PIR) based sensor which is designed to detect movement in a room and transmit a radio signal to a lifeline home unit or other Tunstall telecare enabled systems. It has been specifically designed for care applications where it is important to avoid detecting a user who may be on the floor following a fall (fall zone feature). This means that movement is not reported and ensures an inactivity alarm can be generated by the Lifeline home unit or other Tunstall telecare enabled systems.
Features
- Transmission to CAT 1 radio receiver - ensuring that signals from the sensors are received for ultimate reliability, essential where life-critical solutions are used
- Fast PIR detection to send a transmission every 30 seconds, when continuous movement is detected
- Walk test mode – 3 minutes of LED flashing every time movement is detected to show the PIR is working properly
- Can be configured to operate in Auto Low Battery mode (ALB) or Auto Presence (AP) – to transmit the status of the Motion Sensor
Benefits
- 5m x 5m detection
- Fall zone – If the user has fallen on the fl oor and is moving around, the sensor will not detect movement. The Motion Sensor will need to be positioned on the wall between 1m-1.2m above the ground
- Sensor can be installed flat against the wall or in a corner
- Simple installation
- Simple battery replacement without the need to remove the sensor from the wall
A police approved keysafe enables easy attendance by professionals in case of a collapse or emergency.
1) Your Home-Hub will be individually programmed for daily activities & routine, plus personal circumstances:
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internally to devices and sensors in the home
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externally - at our 24/7 monitoring centres and family engagement if appropriate
2) Daily activities/routine can include
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up & active check – 'all OK?' message
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unusual activity
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well & retiring check - 'all OK?' message
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proactive well-being regimes – medication, social inclusion etc.
3) Monitoring service type
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24/7 emergency response
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non urgent 'social' response – family, home carer
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non urgent fail-safe response
Residents' online set-up and testing help desk
Do you need a Custom Monitored Service Package?
We also offer customizable packages because we understand every person is different and circumstances differ. Our team will start listening to your story, and offer the best solution for you.
Digital Home Care can provide total support.
In addition to the services above and products in our Store, we can integrate our digital support with personal home care visits!